Yes, we provide technical support for our products. If you encounter any issues or have questions regarding the functionality of our products, please contact our technical support team by emailing techsupport@harbortech.com.tw. Please provide detailed information about the problem you are facing, and our team will assist you as quickly as possible.

We have a 30-day return policy for most products. If you are not satisfied with your purchase, you can initiate a return by contacting our customer support team within 30 days of receiving the product. Please note that certain items may be subject to specific return conditions, so we recommend reviewing our Returns and Refunds policy on our website for more details.

The system requirements for Edge AI Gateway may vary depending on the specific version and functionality. Please refer to the product documentation or specifications on our website for detailed information about the minimum system requirements.

The warranty period for Edge AI Gateway depends on the specific product and may vary. Please refer to the product documentation, and warranty information on our website, or contact our customer support team for details regarding the warranty coverage and duration.

The ability to transfer licenses may vary depending on the specific product and licensing terms. We recommend reviewing the license agreement or contacting our customer support team for assistance with transferring licenses. They will guide you through the process and provide any necessary instructions.

If you would like to request a refund for a product, please reach out to our customer support team within the designated return period. Provide them with your order details and the reason for your refund request. Our team will guide you through the refund process and provide any necessary instructions.